Privacy Policy

This Privacy Policy explains how Cellular Health and Wellness, LLC ("we," "us," or "our") collects, uses, and safeguards your information when you visitcellularhealthusa.com, shop atshop.cellularhealthusa.com, complete a purchase, or submit a clinic or wholesale inquiry. By using our websites or placing an order, you agree to this policy.

Information We Collect

• Information you provide: name, email, phone number, shipping and billing addresses, and any notes submitted through checkout, contact forms, or wholesale / clinic order requests.
• Purchase information: products ordered, order totals, payment status, and fulfillment details processed through our Shopify store.
• Business information: for wholesale or clinic applicants, company or practice name, business type, estimated volume, and related details.
• Automatically collected: standard log and analytics data such as IP address, browser type, device information, pages viewed, and referral source.

How We Use Your Information

• To process and fulfill online orders, including payment, shipping, and tracking emails.
• To respond to clinic, wholesale, and support inquiries.
• To communicate about orders, shipping, returns, and account matters.
• To improve our websites, products, and customer experience.
• To detect fraud, secure our services, and comply with legal obligations.

Sharing of Information

We do not sell your personal information. We share it with service providers that help us operate, including Shopify (storefront, checkout, payments, and order management), Google Analytics (site usage analytics), payment processors, shipping carriers, email delivery providers, and form or hosting providers, and when required by law. Shopify’s handling of customer data is also described inShopify’s Privacy Policy. Google’s handling of analytics data is described inGoogle’s Privacy Policy.

Payments

Card payments are processed by Shopify Payments (and related processors Shopify enables). We do not store full payment card numbers on our own servers.

Data Retention & Security

We retain personal information only as long as needed for the purposes above, including order records and legal or accounting requirements. We use reasonable technical and organizational measures to protect information. No method of transmission over the internet is 100% secure.

Your Choices

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing emails at any time by emailing[email protected]. Transactional emails about orders and shipping may still be sent when required to fulfill a purchase.

Children's Privacy

Our websites and products are not directed to children under 18, and we do not knowingly collect their personal information.

Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the latest revision. Continued use of our sites after changes means you accept the updated policy.

Contact Us

Questions about this policy? Email[email protected], call+1 504-914-7765, or write to Cellular Health and Wellness, LLC, 12211 Troyville St, Hammond, LA 70403, United States.